Archive for the ‘Innovation’ Category
Sunday, December 3rd, 2006
I learned a new term tonight, the title of this post, "Stealth Innovation". I almost laughed out loud I loved it so much. I was reading this article by Michelle Conlin of business week about Best Buy (BBY) "Smashing the clock". It's a must read.Best Buy is ...
Posted in Employees, Innovation | No Comments »
Tuesday, November 28th, 2006
I ran across America First CU today and they seem to know what's going on. It is one of the better looking CU websites I've seen lately (although html and css don't validate) and the navigation is super easy. They use flash excellently and their ads look amazing. ...
Posted in Community Service, FI Info, Innovation, Web Design | No Comments »
Tuesday, November 21st, 2006
Cruising through Terence Roche & Steve Williams article about the BAI conference this past week and came across this wonderful little nugget in their post:The most interesting thing to watch will be if banks (insert CU's here) can really let go. Are we really serious about letting the front line ...
Posted in Change, Innovation, Member Service | 1 Comment »
Thursday, August 10th, 2006
I'm always amazed about where I get ideas for new products/management ideas/etc. My fiancee seems to be an incredible source. Not only does she tell me when something sucks, but if I can sell her an idea and she likes it, I know I'm on to something.Read, listen, chat, socialize, ...
Posted in Employees, Innovation | 1 Comment »
Thursday, July 6th, 2006
I see everyone's had a nice little vacation this past week. Not too much action in the CU blogging world! But last week was a busy one for me!Just last week, I put the final touches (I guess I'm actually just getting started now) on our new "New ...
Posted in Innovation, Member Service, Sales | 8 Comments »
Monday, June 26th, 2006
"My grandma belongs to that credit union" is something I frequently hear. CU's do a great job of serving their current, aging members. But we are going to have to change our focus very soon to providing services to our younger members. To quote Debbie Matz from the Board of ...
Posted in CU Industry, Change, Demographics, Innovation | 2 Comments »
Thursday, June 1st, 2006
After reading the article about Herman Miller in the most recent issue of Fast Company, I came away with a quote:"...suggests that companies aim their innovation efforts at the jobs customers need to get done, rather than incrementally improving products they already produce." -- ChristensenI believe this is one huge ...
Posted in Innovation, Products | 2 Comments »